FAQ

1. What products do you sell?

We specialize in massage guns for deep tissue muscle relief and interlocking home gym mats designed for workouts and floor protection.

2. Where do you ship?

We ship to the United States and Canada. All shipping is completely free.

3. How long will it take to receive my order?

Orders are processed within 1–2 business days.
Estimated delivery times:
- United States: 3–7 business days
- Canada: 5–10 business days
You will receive a tracking number via email once your order ships.

4. Can I return a product?

Yes! Returns are accepted within 30 days of delivery.

Free return shipping
No restocking fee
No final sale items
Refunds are processed within 14 business days after receiving the returned item.

5. How do I initiate a return?

Contact our support team at support@merrylfitness.shop or call +1 (818) 337-5448. We’ll provide instructions and a free return shipping label.

6. Can I exchange a product?

Yes, exchanges are available for a different size, color, or model, subject to stock availability. Contact us for assistance.

7. Are the massage guns safe to use?

Yes, our massage guns are designed for personal use and professional recovery. Always follow the included instructions and consult a healthcare professional if you have any medical concerns.

8. Are your mats suitable for heavy workout equipment?

Yes, our interlocking foam mats are made from high-density EVA foam with a durable surface to protect floors and provide cushioning for home gyms.

9. Do you offer customer support?

Absolutely! Our team is available Monday – Friday, 9:00 AM – 6:00 PM (PST).

Email: support@merrylfitness.shop
Phone: +1 (818) 337-5448

10. How can I contact you for other questions?

You can reach out via email, phone, or our website contact form. We aim to respond within 24 business hours.